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Terms of Service

Effective Date: January 1, 2025 | Last Updated: January 1, 2025

Agreement to Terms

By accessing or using www.nycrentlaw.com (the "Website") and purchasing our digital guide ("Flip the Script"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our Website or purchase our products.

These Terms constitute a legally binding agreement between you and Tenant Rights Media LLC ("we," "our," or "us").

CRITICAL DISCLAIMER: NOT LEGAL ADVICE

THIS IS THE MOST IMPORTANT SECTION. PLEASE READ CAREFULLY.

What This Guide Is:

  • Educational material based on publicly available New York State and New York City housing laws
  • Informational resource to help tenants understand their rights under rent stabilization laws
  • Self-help guide for navigating the DHCR complaint process

What This Guide Is NOT:

  • NOT legal advice tailored to your specific situation
  • NOT a substitute for consulting with a qualified attorney
  • NOT a guarantee of any specific outcome in a rent dispute
  • NOT created by a licensed attorney (unless otherwise stated)

When You Should Hire a Lawyer:

  • If your landlord threatens eviction or legal action
  • If you face retaliation after filing a complaint
  • If your case involves complex legal issues
  • If you're uncomfortable navigating the process alone
  • If you need representation in court or at a hearing

BY PURCHASING AND USING THIS GUIDE, YOU ACKNOWLEDGE THAT:

  • ✓ You understand this is not legal advice
  • ✓ You will not rely solely on this guide for legal decisions
  • ✓ You may need to consult with a licensed attorney for your specific situation
  • ✓ The author and publisher are not liable for any actions you take based on this information

Description of Services

Digital Product: "Flip the Script"

We offer a downloadable digital guide (PDF format) that provides:

  • Information about NYC rent stabilization laws
  • Step-by-step instructions for filing DHCR Form RA-89
  • Reference tables for RGB increases
  • Links to official NYC and NYS government resources
  • Flowcharts and checklists for the complaint process
  • Examples of common rent overcharge scenarios

Price: $9.99 USD (one-time purchase)

Delivery: Instant download via Gumroad after purchase

Payment and Refunds

All payments are processed by Gumroad. By purchasing through our Website, you agree to Gumroad's Terms of Service.

Refund Policy

Digital products are non-refundable due to instant delivery.

Exception: We offer a full refund within 7 days if:

  • The file is corrupted and cannot be opened
  • You were charged incorrectly due to a technical error
  • You accidentally purchased the product multiple times

We do NOT offer refunds for:

  • "Buyer's remorse" or change of mind
  • Not reading the product description before purchase
  • Dissatisfaction with the content

User Conduct

Permitted Uses:

  • Purchase the guide for personal, non-commercial use
  • Download and save the PDF for your own reference
  • Print one copy for personal use

Prohibited Uses:

You may NOT:

  • Resell, redistribute, or share the PDF file with others
  • Post the full guide on file-sharing sites, forums, or social media
  • Use the content for commercial purposes without written permission
  • Create derivative works based on the guide without a license

Violation may result in:

  • Legal action for copyright infringement
  • Revocation of your license to use the guide
  • Liability for damages

Intellectual Property Rights

"Flip the Script" and all Website content are protected by U.S. Copyright Law and international copyright treaties.

License

When you purchase the guide, you receive a limited, non-exclusive, non-transferable license to:

  • Download and view the PDF
  • Print one copy for personal use
  • Use the information for your own rent overcharge complaint

This license does NOT grant you any ownership rights to the content.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW:

No Warranty

The guide is provided "AS IS" without warranties of any kind.

Disclaimer of Damages

We are NOT liable for:

  • Any damages arising from use of the guide
  • Loss of money, time, or opportunity
  • Negative outcomes in your rent dispute
  • Errors or outdated information
  • Any damages exceeding $9.99

If you are not comfortable with these limitations, do not purchase or use the guide.

Contact Information

If you have questions about these Terms of Service, please contact us:

Email: info@nycrentlaw.com
Website: www.nycrentlaw.com/contact

Acknowledgment

BY CHECKING THE BOX AT CHECKOUT OR DOWNLOADING THE GUIDE, YOU ACKNOWLEDGE THAT:

  1. You have read and understood these Terms of Service
  2. You agree to be bound by these Terms
  3. You understand this guide does not constitute legal advice
  4. You will not hold us liable for any outcomes related to your rent dispute
  5. You will not share, resell, or redistribute the guide

Tenant Rights Media LLC
© 2025 All Rights Reserved
Last Updated: January 1, 2025